Our Reviews

From 96 reviews
Wanda Marsteller

Positive: Punctuality, Quality, Responsiveness, Value

I highly recommend Blue Ridge Chimney Services. Excellent customer support from the office staff and chimney service staff. Professional and efficient.

via Google
Ryan Thompson

Positive: Quality

We had a chimney inspection with Mike Whitmer. He was extremely knowledgeable, professional, and timely. Didn’t have work done yet but will definitely be using them in the future with the options Mike provided for us. …

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Ken Johnson

Positive: Punctuality, Quality, Responsiveness, Value

We had a difficult to diagnose problem with smoke entering the house. The Blue Ridge crew (Paul and Chris) was extremely knowledgable and diligent in examining all the potential causes …

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Betsy Freeman

Positive: Punctuality, Responsiveness

Chris from Blue Ridge Chimney Services was the epitome of great customer service! He was punctual, thorough, and couldn't have been nicer to work with when providing me with an inspection and quote for …

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Charles Morris

Positive: Punctuality, Quality, Responsiveness, Value

Chris and his crew treated me and my house with the utmost respect and care. I wouldn't hesitate to recommend them!

via Google
John Mansfield

Excellent work, very professional

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Sally Hurme

Very professional. Listened carefully to what we were seeking. Thoroughly explained the problems with our chimney and walked us through all of the possible solutions. Thanks Steve!

Response from business owner

We appreciate you taking the time to leave a review Sally!

via Google
Heather Darmetko

Chris and Glen were very professional and knowledgeable. The service and installation of our new wood stove met and exceeded our expectations. You have customers for life. Thank you so much!

Response from business owner

We're so happy you are so excited about your new wood stove! We advise you call us in the spring or summer to have it inspected so you can beat the Fall rush! Thank you for choosing us Heather!

via Google
Jenny S

Positive: Punctuality, Quality, Responsiveness

Steve was an excellent technician, very knowledgeable and friendly. Appreciated the time he took to explain and show us the condition of our flue. Very pleased with the cleaning and inspection.

Response from business owner

Thank you for your review Jenny!

via Google
Erin Morris

Positive: Punctuality, Quality, Responsiveness, Value

Steve came by today and did a wonderful job. He was prompt, polite, and very clean, which was helpful with small children running underfoot. Will definitely use their services in the …

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Response from business owner

Thank you for your kind words and review Erin!

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Dennis Beck

Positive: Punctuality, Quality, Responsiveness

Steve was thorough in his work and clear in his communication. He was really pleasant, as well. His work was excellent. I wouldn't hesitate to use Steve and Blue Ridge again.

Response from business owner

We hope to work with you again in the future. Thank you for the review Dennis!

via Google
Kim Miller

Steve did an amazing job inspecting and cleaning my wood stove. Very professional and knowledgeable. I will definitely be using blue ridge chimney services in the future. I highly recommend them after the great work Steve did.

Response from business owner

We hope to work with you again in the future Kim! Thanks for the review.

via Google
Lyman Grant

Positive: Punctuality, Quality, Responsiveness, Value

Steve came to our house on time after calling us. He was professional and efficient. And extremely courteous.

Response from business owner

Thank you for the kind words and review Lyman!

via Google
Elroy Jetson

Chris and company care about delivering a safe, quality service to their customers. They go the extra mile and then some....

Response from business owner

Thank you for your kind words and review Elroy!

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Robert B

Your representative was prompt, friendly, and efficient. He is a great representative for your company.

Bethany Gibbs

Positive: Quality, Responsiveness

We had a great experience getting our woodstove cleaned by Steve. He let us know before he was coming for the appointment, walked us through what he was doing and helped us figure out a couple parts we …

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Response from business owner

We are glad you were pleased with our service. Thanks for the review Bethany!

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Sandy Gentry-Green

Positive: Quality

Mike and Paul did an excellent job installing our new wood stove. They were knowledgeable and very safety conscious. They answered all our questions. They left zero mess. They were a pleasure to have in our home. Thanks …

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Response from business owner

We are glad you had a great experience with us Sandy! Thanks for the review!

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Caroline Donnelly

Positive: Punctuality, Quality, Responsiveness, Value

Steve and Glen did a great job of assessing our fireplaces and then providing the care they needed. We will be in future contact when the weather is warmer for further services. We will …

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Response from business owner

Steve and Glen are great! Thank you for your positive review Caroline! We look forward to serving you again in the future.

via Google
Johnny Raines

Positive: Punctuality, Quality

I had my chimney cleaned and inspected recently and was impressed with their professionalism and honesty.

Response from business owner

Thank you for taking the time for your review Johnny!

via Google
Jane Turner

Positive: Punctuality, Quality, Responsiveness, Value

Company is very responsible. Pleasant to work with both in the field and in the office. Would recommend to anyone.

Response from business owner

Thank you for the kind words and your review Jane!

via Google
Carl B

Thanks so much for coming out to inspect our chimney!!! The men were very professional, curious, and positive about our new place we purchased! Thanks again!!

Anonymous

We used Blueridge for our chimney inspection and I’m glad we did. The technician we had was very knowledgeable and explained everything to us. Mick was very helpful in our chimney needs. I highly recommend Blueridge for any of your chimney …

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Kathleen Moore

Steve and Chris were so quick and efficient, they inspected two chimneys and cleaned two fireplaces in under 40 minutes. I was also surprised at how reasonable the cost was. I've paid a lot more for worse service. Will definitely schedule …

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Response from business owner

Thank you for your positive review and for choosing us for the job Kathleen!

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Donna German

Prompt and professional. Steve and Glen are fantastic! They took the time to listen and assess. Their explanations about our issue were concise, clear, and easy to understand. Really appreciate the education and suggestions for future work.

Response from business owner

Thank you for your kind review and positive rating Donna!

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Keens Storage Trailers

I wish I could give 100 stars! Nick is the most outstanding chimney rep we could have wished for! During the construction of our home, nick was so responsive and thorough. Even came out the same day when we called him to say our final …

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Response from business owner

We love Nick! Thank you for the positive review and your feedback!

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David Gray

Very thorough and professional. The technician showed me exactly what he was seeing using photos and videos to explain what needed to be done.

Response from business owner

We are glad you were happy with our services. Thank you for your review David!

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Connie Day

I scheduled an appointment to have my chimney and wood stove piping cleaned and inspected. I was very impressed with the owner of the company did the service! Very impressed with the knowledge that he gave me and answered all my questions! …

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Response from business owner

Thank you for your review and recommendation Connie!

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Virginia Wind

These folks have been servicing my chimney each fall for the last 10 years or so. No complaints. They do good work and they are attentive to keeping things clean which has to be a challenge given the nature of the work.

Response from business owner

Thank you for your review and kind words Virginia!

via Google
Rob Daily

Fast, quick, and very friendly. Definitely will use them again.

Response from business owner

Thank you for your review and positive rating Rob!

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Randy Carr

Blue Ridge Chimney Services are fantastic to use. Although I didn't get the news on the chimney that I was hoping for (as we all want a perfect chimney), I am completely satisfied with their services, from scheduling the appointment to …

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Response from business owner

Randy, thank you very much for the great review, we're glad you enjoyed our services!

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Mike Fazio

Service and communication with both the office and technician was excellent. Steve was on time and did a wonderful job servicing our gas fireplace and gas heater in the garage. I would definitely recommend this locally owned business to …

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Response from business owner

Thank you for the review Mike! We appreciate you taking the time to leave us a rating!

via Google
Thomas Grant

I needed a chimney cleaning and inspection, so I gave Blue Ridge Chimney Services a call. Steve and Glen came out and did an excellent job. They were very considerate of my home and left it just as clean as when they came in. After the …

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Response from business owner

We love Steve and Glen. We are glad you were pleased with our service! Thank you for the positive review!

via Google
Amber Chappell

Paul and Mike did a great job. Their friendly and professional service is always appreciated.

Response from business owner

Thank you for the review Amber!

via Google
Robert Pfeifer

I would highly recommend Blue Ridge Chimney to anyone. We had a chimney that hadn't been used in 35 years, and Blue Ridge competently relined it, repointed the bricks, and provided us with a double-walled, insulated thimble to allow us to …

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Response from business owner

Thank you for your kind words, feedback, and review Robert!

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Yvonne V

It went just fine. And I want to thank you for working with us . And I hope you all have a great Thanksgiving.

Ramon Esteban

Steve S. was excellent. He arrived on time, was very professional and personable. He completed the chimney cleaning and left a job well done. I will request him the next time!

Response from business owner

Thank you Ramon! We hope you enjoy your fireplace this Winter!

via Google
Riley Hebdon

We've worked with Blue Ridge Chimney a number of times now, and they are always outstanding. Nick truly went above and beyond to help us meet our insurance provider's requirements for our wood stove. Genuinely kind people who do an …

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Response from business owner

Thank you Riley! We appreciate your review and we're excited you had such a great experience with us!

via Google
James Leary

Chris did a great job. Arrived on time. Worked efficiently. Was very thorough. Carefully cleaned everything.

Response from business owner

Thank you for your review James! We always strive to protect our customers' homes!

via Google
LaDonna Stroble

The boy did awesome job. I would highly recommend it.

Response from business owner

Thank you very much LaDonna!

via Google
Paula H

Absolutely would recommend this company, prompt, polite, clean and

efficient.

Neal Dillard

Glenn and Steve called ahead and arrived early. Very professional and left no mess. Carefully cleaned both chimneys and provided advice on how to properly burn wood in our stoves to reduce buildup in the future. Will definitely call them …

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Response from business owner

Thank you so much Neal! We would love the opportunity to serve you again in the future. Stay warm!

via Google
Spencer White

Nick did a super job, was neat, thorough and explained things well. He also gave me some helpful free advice on replacing bricks inside the stove. In addition to that, Nick made a suggestion regarding the fireplace, which I may do. It had …

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Response from business owner

Thank you Spencer! We always strive to provide as much value as possible!

via Google
Karen Zirk

Excellent customer service. Very professional people!

Response from business owner

Thank you Karen!

via Google
Jackie Miller

They did an awesome job! Will definitely be using this company again!

Response from business owner

Thank you Jackie! We look forward to serving you whenever you need us!

via Google
Christian Carter

Chris was great. Able to come on short notice and was able to put a new liner in the same day. Explained everything thoroughly and provided great customer service. Highly recommend!

Response from business owner

Thanks for the recommendation Christian! We appreciate it!

via Google
Daniel Walton

They arrived not only on time but early. Very professionally dressed and demeanor. Carefully moved furniture away from the work area and put down throw cloth and screened off the fireplace area. They thoroughly vacuumed and cleaned the work…

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Response from business owner

Thank you very much Daniel! We always strive to provide the best customer service experience possible.

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John McGovern

Great company, easy payment and friendly service.

Response from business owner

Thank you John, we try to make the entire process as smooth and easy as possible!

via Google
Jerry Boyles

Been in this old farm house for 26 years and having the chimneys swept by a number of companies. These guys are by far the best!

Response from business owner

Wow, that's a great compliment! Thank you Jerry!

via Google
Craig Griffin

Thorough, friendly, high quality service!

Response from business owner

Thank you Craig!

via Google
Steve Ellis

Our chimney had major external water damage, which I attempted to repair myself for several years. Finally, after many failures to stop the water, which had ruined the stucco coating and was undermining the cinderblock it covered, I …

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Response from business owner

We're so glad you can enjoy your chimney once more Steve, thanks for taking the time to leave this review!

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Bob Short

Provided excellent and thorough chimney cleaning and inspection.

Response from business owner

Thank you for the review Bob!

via Google
Ronald Rinker

Called before they arrived. Went to work immediately, after explaning what would be done. Super efficient, professional, courteous, and clean. I got exactly what I wanted and paid for. Will call them first next time.

Ronnie Rinker

via Google
Signa Podlejski

Very friendly, professional, honest and kind. Great group of people there!

via Google
Darlene Beaune

Very pleased with their services. Have been using this company for about. 5 years. Clean, quick, efficient. Always very friendly too.

via Google
Robert Singleton

Very helpful and professional.

via Google
Kelly Eaton

Mike and Paul did an excellent job with our chimney repair over the past 2 days. They were very professional, knowledgeable, and pleasant to work with. Would definitely recommend them to anyone!

via Google
M B

Positive: Punctuality, Quality

Excellent service.

via Google
Eduardo Luna

Very professional staff and very knowledgeable. I would and will definitely use them again in the future, thank you all.

via Google
Dick Gardner

Had flu caps installed and chimneys checked out. They wasted no time in gettiing the caps installed and very thorough in checking out the fireplaces. I had no problems and would certainly recommend them.

via Google
Connie Newcomer

Positive: Punctuality, Quality, Responsiveness, Value

Steve and Mike provided excellent services! Looking forward to working with them one my other property.

via Google
Donna DeJong

Very professional and efficient.

via Google
elizabeth cromer

Positive: Punctuality, Quality, Responsiveness, Value

Love them. All their technicians are friendly and "supportive" if something goes wrong.

via Google
Mike Behrens

Very professional and well educated in the field! Courteous and efficient!

Thank you,

Mike

via Google
Mark E

Great service and very professional. Inspected our chimney showed us the problems of which there were many. Gave an estimate before they departed. Very pleased.

Trevor Hess

Been a customer for 2 years. First year, not much was done, said flue stove was barely used. This year, tech's discovered some flaws in the flue and stove piping which my family and I appreciate. Tech's installed new stove pipe and cleaned …

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Ronald Robey

Blue Ridge Chimney Services provided a very thorough evaluation of our parsonage fireplace and chimney in general. The results were shared and even demonstrated visually through the remote scope. Friendly and professional!

via Google
Ed F

(1/2)Our Technician was Steve Slabaugh. He did a great job both technically and personally. I believe he is a man with a big heart and truly cares about

Bren Want to buy

Very polite, explained the process in terms I could understand and price competitive. They’ll be working on the next phase when it’s time.

via Google
John Fairfield

competent, flexible (I added to the job they were to do), straightforward, prompt.

via Google
DC Mobley

Polite, professional people who take the time to get the job done well, and clean up after themselves.

via Google
Jackson Metcalf

Nick came to my farm and calmly, methodically, and pleasantly described what he was going to do, and why. Cleaned the flue and photographed and video taped, finding all kinds of cracks. He made up an estimate for repair, and installation of…

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Aaron B

Did a great job been recommending you to friends!

Paul

I met with the owner Chris today who was friendly and professional. After thoroughly evaluating my fireplace and chimney he offered me several options to help deal with some issues the chimney has, as well as helping to prevent future …

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Dave Czarnecki

Steve and Josh did a great job. Gave timely notice before showing up, walked me through everything that they were doing and didn't charge me for anything I didn't need.

via Google
Linda Wickham

Dependable, honest and wallet friendly! No fuss, No mess.

via Google
Ryan Kline

Fantastic experience with this company. I spoke to the owner Chris and he was extremely helpful over the phone. I was very concerned that I had damaged my chimney liner due to a chimney fire I had. I had no additional heat source as my …

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Milton Jarrels

Blue Ridge Chimney services did an outstanding job. The cleaning and inspection of our chimneys has given us peace of mind to enjoy our two fireplaces.

Thank you Steve Schlabach for your your friendly and meticulous work. We will …

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Carrie Coleman

I had a wonderful experience with Blue Ridge Chimney Services! They were able to fit in an appointment for me right around the holidays, and Chris who came out to my house was incredibly kind and professional. He talked me through the …

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Kristin O'Rear

Highly recommend Blue Ridge Chimney Services. This is our first home with a fireplace, so we didn't know much about chimney/fireplace maintenance and safety. Steve and Josh were professional, knowledgeable, honest, and courteous. We feel …

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Nick Mohler

The best of gentlemen. Everyone has been kind, considerate, and committed to getting the job done right and within your expectations. Can not say enough how impressed I have been with their work ethic and commitment to finsihing the project…

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Mark Combs

Chris and Joe did a great job sweeping my chimney. It was not a rushed job, they took their time and did the job right. Making an appointment is easy with BRCS, I like being able to submit my information on their website and then receive a …

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J Ruazol

Echoing much of what other reviews in the past have stated, Steve and Josh are professional and provide quick, but thorough services. As a first time homeowner, in addition to inspecting my chimney, they educated me on proper maintenance …

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Rich Meeker

I'm very delighted with the service I received from BRCS. Steve and Josh were very pleasant and thorough in the work done at my place. Every aspect was explained to me and the work was done quickly, professionally and no mess. They replaced…

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Paul Hoover

Top notch in every way. Scheduling was easy and Steve, our technician, was on time, and professional. I'm very interested in our wood stove and chimney system and he even let me watch him complete the process and answered all my questions. …

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James Krauss

Have used this company on several occasions – always pleased. On this most recent service, all personnel were pleasant and easy to deal with. Customer service is outstanding! I have great confidence in this organization.

via Google
Brenda Coley

We highly recommend Blue Ridge Chimney.

They did a great job on our newly purchased,home that had a very,old wood burner and many chimney issues.

Tech Steve Slabaugh was outstanding . He left the area spotless and did a fantastic repair job…

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Jim Stern

We used Blue Ridge Chimney services recently and we cannot recommend them enough. The great experience started with Katherine in their office who kept us informed and responded quickly to all of our emails.

It continued when Katherine let …

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Emily Heil

Great customer service! They accommodated our schedule, arrived exactly in the window we set up, and were incredibly tidy! The service was excellent and they were able to explain everything in layman's terms. Would use again and recommend …

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Tom L

Great service. Steve was on time and ready to go! Steve made an initial inspection of my stove and chimney and he explained the work that he was going to do. Cleaning a chimney is a messy job and Steve did an excellent job to stop as much …

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Mark Barreres

We were very impressed with the prompt, professional service we received from Blue Ridge Chimney Service. From the friendly scheduling receptionists in the office, to the cleaning and chimney inspection itself, the whole process was a …

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susan lucas

Steven and Josh came to repair our wood-burning stove today. They were very courteous and informative. I got the job done, got the wood-burning stove up and running and made it safe which gave me peace of mind. They were willing to answer …

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Sian White

The phone and scheduling experience was quick and painless, and have a quote on the phone. When the reminder call came in, they were flexible with some timing uncertainty on my end. Steve was prompt, polite, informed, and efficient – he …

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Kathryn Raney

If the technicians are anywhere near as nice and efficient as the two people I spoke with today...well, you are cheerfully hired! Betsy answered all my questions with friendliness, patience and kindness...as did her supervisor, Katherine. …

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Derek Duval

Blue Ridge Chimney cleaned and repaired the chimney at a home I just bought, and I appreciated both the friendliness and professionalism of the office team that coordinated the job as well as Steve, who performed the work. Steve was …

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Peter Dean

They were absolutely wonderful. Steven and his cousin (sorry, I forgot his name!) were great. Very helpful, thorough and informative. Swept and inspected our chimney and then installed a beautiful wood stove insert. Went above and beyond to…

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Hannah Guisewite

The customer service was amazing! They were able to get me an appointment for the next day. Steve Slabaugh was my technician and he did an amazing job with the inspection. He took the time to explain everything to me and make sure I didn’t …

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