Our Reviews

From 73 reviews
Vernon Beavers

The service person that came to our house was very personable very noligable left our house in a condition it was when he started I feell he is 100% truthful.with his bussiness

Response from business owner

Thank you Vernon! We appreciate you taking the time to leave us a review!

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Yvonne V

It went just fine. And I want to thank you for working with us . And I hope you all have a great Thanksgiving.

Ramon Esteban

Steve S. was excellent. He arrived on time, was very professional and personable. He completed the chimney cleaning and left a job well done. I will request him the next time!

Response from business owner

Thank you Ramon! We hope you enjoy your fireplace this Winter!

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Riley Hebdon

We've worked with Blue Ridge Chimney a number of times now, and they are always outstanding. Nick truly went above and beyond to help us meet our insurance provider's requirements for our wood stove. Genuinely kind people who do an …

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Response from business owner

Thank you Riley! We appreciate your review and we're excited you had such a great experience with us!

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James Leary

Chris did a great job. Arrived on time. Worked efficiently. Was very thorough. Carefully cleaned everything.

Response from business owner

Thank you for your review James! We always strive to protect our customers' homes!

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LaDonna Stroble

The boy did awesome job. I would highly recommend it.

Response from business owner

Thank you very much LaDonna!

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Paula H

Absolutely would recommend this company, prompt, polite, clean and

efficient.

Neal Dillard

Glenn and Steve called ahead and arrived early. Very professional and left no mess. Carefully cleaned both chimneys and provided advice on how to properly burn wood in our stoves to reduce buildup in the future. Will definitely call them …

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Response from business owner

Thank you so much Neal! We would love the opportunity to serve you again in the future. Stay warm!

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Spencer White

Nick did a super job, was neat, thorough and explained things well. He also gave me some helpful free advice on replacing bricks inside the stove. In addition to that, Nick made a suggestion regarding the fireplace, which I may do. It had …

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Response from business owner

Thank you Spencer! We always strive to provide as much value as possible!

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Karen Zirk

Excellent customer service. Very professional people!

Response from business owner

Thank you Karen!

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Jackie Miller

They did an awesome job! Will definitely be using this company again!

Response from business owner

Thank you Jackie! We look forward to serving you whenever you need us!

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Christian Carter

Chris was great. Able to come on short notice and was able to put a new liner in the same day. Explained everything thoroughly and provided great customer service. Highly recommend!

Response from business owner

Thanks for the recommendation Christian! We appreciate it!

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Daniel Walton

They arrived not only on time but early. Very professionally dressed and demeanor. Carefully moved furniture away from the work area and put down throw cloth and screened off the fireplace area. They thoroughly vacuumed and cleaned the work…

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Response from business owner

Thank you very much Daniel! We always strive to provide the best customer service experience possible.

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John McGovern

Great company, easy payment and friendly service.

Response from business owner

Thank you John, we try to make the entire process as smooth and easy as possible!

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Jerry Boyles

Been in this old farm house for 26 years and having the chimneys swept by a number of companies. These guys are by far the best!

Response from business owner

Wow, that's a great compliment! Thank you Jerry!

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Craig Griffin

Thorough, friendly, high quality service!

Response from business owner

Thank you Craig!

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Steve Ellis

Our chimney had major external water damage, which I attempted to repair myself for several years. Finally, after many failures to stop the water, which had ruined the stucco coating and was undermining the cinderblock it covered, I …

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Response from business owner

We're so glad you can enjoy your chimney once more Steve, thanks for taking the time to leave this review!

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M B

Excellent service.

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Bob Short

Provided excellent and thorough chimney cleaning and inspection.

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Ronald Rinker

Called before they arrived. Went to work immediately, after explaning what would be done. Super efficient, professional, courteous, and clean. I got exactly what I wanted and paid for. Will call them first next time.

Ronnie Rinker

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Signa Podlejski

Very friendly, professional, honest and kind. Great group of people there!

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Darlene Beaune

Very pleased with their services. Have been using this company for about. 5 years. Clean, quick, efficient. Always very friendly too.

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Robert Singleton

Very helpful and professional.

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Kelly Eaton

Mike and Paul did an excellent job with our chimney repair over the past 2 days. They were very professional, knowledgeable, and pleasant to work with. Would definitely recommend them to anyone!

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Eduardo Luna

Very professional staff and very knowledgeable. I would and will definitely use them again in the future, thank you all.

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Dick Gardner

Had flu caps installed and chimneys checked out. They wasted no time in gettiing the caps installed and very thorough in checking out the fireplaces. I had no problems and would certainly recommend them.

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Connie Newcomer

Steve and Mike provided excellent services! Looking forward to working with them one my other property.

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Donna DeJong

Very professional and efficient.

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elizabeth cromer

Love them. All their technicians are friendly and "supportive" if something goes wrong.

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Jeff B.

Quick, clean, thorough, and courteous.

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Mike Behrens

Very professional and well educated in the field! Courteous and efficient!

Thank you,

Mike

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Mark E

Great service and very professional. Inspected our chimney showed us the problems of which there were many. Gave an estimate before they departed. Very pleased.

john kidd

Best in the business!

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Trevor Hess

Been a customer for 2 years. First year, not much was done, said flue stove was barely used. This year, tech's discovered some flaws in the flue and stove piping which my family and I appreciate. Tech's installed new stove pipe and cleaned …

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Ronald Robey

Blue Ridge Chimney Services provided a very thorough evaluation of our parsonage fireplace and chimney in general. The results were shared and even demonstrated visually through the remote scope. Friendly and professional!

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Ed F

(1/2)Our Technician was Steve Slabaugh. He did a great job both technically and personally. I believe he is a man with a big heart and truly cares about

Bren Want to buy

Very polite, explained the process in terms I could understand and price competitive. They’ll be working on the next phase when it’s time.

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John Fairfield

competent, flexible (I added to the job they were to do), straightforward, prompt.

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DC Mobley

Polite, professional people who take the time to get the job done well, and clean up after themselves.

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Jackson Metcalf

Nick came to my farm and calmly, methodically, and pleasantly described what he was going to do, and why. Cleaned the flue and photographed and video taped, finding all kinds of cracks. He made up an estimate for repair, and installation of…

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Aaron B

Did a great job been recommending you to friends!

Paul

I met with the owner Chris today who was friendly and professional. After thoroughly evaluating my fireplace and chimney he offered me several options to help deal with some issues the chimney has, as well as helping to prevent future …

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Dave Czarnecki

Steve and Josh did a great job. Gave timely notice before showing up, walked me through everything that they were doing and didn't charge me for anything I didn't need.

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Linda Wickham

Dependable, honest and wallet friendly! No fuss, No mess.

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Ryan Kline

Fantastic experience with this company. I spoke to the owner Chris and he was extremely helpful over the phone. I was very concerned that I had damaged my chimney liner due to a chimney fire I had. I had no additional heat source as my …

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Milton Jarrels

Blue Ridge Chimney services did an outstanding job. The cleaning and inspection of our chimneys has given us peace of mind to enjoy our two fireplaces.

Thank you Steve Schlabach for your your friendly and meticulous work. We will …

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Carrie Coleman

I had a wonderful experience with Blue Ridge Chimney Services! They were able to fit in an appointment for me right around the holidays, and Chris who came out to my house was incredibly kind and professional. He talked me through the …

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Kristin O'Rear

Highly recommend Blue Ridge Chimney Services. This is our first home with a fireplace, so we didn't know much about chimney/fireplace maintenance and safety. Steve and Josh were professional, knowledgeable, honest, and courteous. We feel …

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Nick Mohler

The best of gentlemen. Everyone has been kind, considerate, and committed to getting the job done right and within your expectations. Can not say enough how impressed I have been with their work ethic and commitment to finsihing the project…

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Mark Combs

Chris and Joe did a great job sweeping my chimney. It was not a rushed job, they took their time and did the job right. Making an appointment is easy with BRCS, I like being able to submit my information on their website and then receive a …

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J Ruazol

Echoing much of what other reviews in the past have stated, Steve and Josh are professional and provide quick, but thorough services. As a first time homeowner, in addition to inspecting my chimney, they educated me on proper maintenance …

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Robin Miller

We had another company install and service our chimney liner. I called Blue Ridge Chimney Services last year when we couldn't get that company to return our calls, let alone make the repair that was covered under the lifetime warrenty. Our …

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Kathy Orr

Steve and Josh serviced my wood stove insert. They were both friendly, courteous and knowledgeable. I will certainly continue to use this company to service my unit in the future! Thank you for providing great customer service!

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Rich Meeker

I'm very delighted with the service I received from BRCS. Steve and Josh were very pleasant and thorough in the work done at my place. Every aspect was explained to me and the work was done quickly, professionally and no mess. They replaced…

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Paul Hoover

Top notch in every way. Scheduling was easy and Steve, our technician, was on time, and professional. I'm very interested in our wood stove and chimney system and he even let me watch him complete the process and answered all my questions. …

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James Krauss

Have used this company on several occasions – always pleased. On this most recent service, all personnel were pleasant and easy to deal with. Customer service is outstanding! I have great confidence in this organization.

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Brenda Coley

We highly recommend Blue Ridge Chimney.

They did a great job on our newly purchased,home that had a very,old wood burner and many chimney issues.

Tech Steve Slabaugh was outstanding . He left the area spotless and did a fantastic repair job…

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Jim Stern

We used Blue Ridge Chimney services recently and we cannot recommend them enough. The great experience started with Katherine in their office who kept us informed and responded quickly to all of our emails.

It continued when Katherine let …

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Jeannie Brown

Stephen and Josh did a great job, very involved, very professional, and it was very interesting thing to be involved with. I had no idea that I would get to see the inside of the chimney. I recommend these guys to anyone is looking for a …

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Emily Heil

Great customer service! They accommodated our schedule, arrived exactly in the window we set up, and were incredibly tidy! The service was excellent and they were able to explain everything in layman's terms. Would use again and recommend …

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Yuri Burke

What a great company, Blue Ridge had many challenges when they repaired our chimney and did everything imaginable to get the repairs done fast. We were in the process of selling our house when we found that both chimney liners were cracked …

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Tom L

Great service. Steve was on time and ready to go! Steve made an initial inspection of my stove and chimney and he explained the work that he was going to do. Cleaning a chimney is a messy job and Steve did an excellent job to stop as much …

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Peter Dean

They were absolutely wonderful. Steven and his cousin (sorry, I forgot his name!) were great. Very helpful, thorough and informative. Swept and inspected our chimney and then installed a beautiful wood stove insert. Went above and beyond to…

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Mark Barreres

We were very impressed with the prompt, professional service we received from Blue Ridge Chimney Service. From the friendly scheduling receptionists in the office, to the cleaning and chimney inspection itself, the whole process was a …

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susan lucas

Steven and Josh came to repair our wood-burning stove today. They were very courteous and informative. I got the job done, got the wood-burning stove up and running and made it safe which gave me peace of mind. They were willing to answer …

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Sian White

The phone and scheduling experience was quick and painless, and have a quote on the phone. When the reminder call came in, they were flexible with some timing uncertainty on my end. Steve was prompt, polite, informed, and efficient – he …

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Hannah Guisewite

The customer service was amazing! They were able to get me an appointment for the next day. Steve Slabaugh was my technician and he did an amazing job with the inspection. He took the time to explain everything to me and make sure I didn’t …

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Derrick VanLeer

My wife and I were very impressed with our chimney inspection from these guys. We recently bought an older house so weren't quite sure what to expect, but Steven did a great job of explaining to us what we were looking at (as they ran a …

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dmhaeb

Steven and Josh did a great job installing a Napoleon wood burning insert into my firebox. They arrived promptly on the scheduled day of installation and quickly set about their work. They answered all of the questions I had and showed me …

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Kathryn Raney

If the technicians are anywhere near as nice and efficient as the two people I spoke with today...well, you are cheerfully hired! Betsy answered all my questions with friendliness, patience and kindness...as did her supervisor, Katherine. …

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Jim Grimes

These guys were out today (1/29/2018) and was very pleased. Chimney and woodstove thimble cleaned with no mess. Identified a cracked thimble but didn't pressure for a sale on the repair (was worried it might be like Jiffy Lube). Will …

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Derek Duval

Blue Ridge Chimney cleaned and repaired the chimney at a home I just bought, and I appreciated both the friendliness and professionalism of the office team that coordinated the job as well as Steve, who performed the work. Steve was …

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Beth Hinkle

First the two Steve's came and did an inspection and a put on a chimney cap. They also wrote up an estimate for some work that needed to be done. BRCS was good enough to schedule the work to be done on a Saturday. Josh and Steven came and …

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