Our Reviews

From 83 reviews
Ronald Robey

Blue Ridge Chimney Services provided a very thorough evaluation of our parsonage fireplace and chimney in general. The results were shared and even demonstrated visually through the remote scope. Friendly and professional!

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Ed F

(1/2)Our Technician was Steve Slabaugh. He did a great job both technically and personally. I believe he is a man with a big heart and truly cares about

Bren Want to buy

Very polite, explained the process in terms I could understand and price competitive. They’ll be working on the next phase when it’s time.

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John Fairfield

competent, flexible (I added to the job they were to do), straightforward, prompt.

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Paul

I met with the owner Chris today who was friendly and professional. After thoroughly evaluating my fireplace and chimney he offered me several options to help deal with some issues the chimney has, as well as helping to prevent future …

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Jackson Metcalf

Nick came to my farm and calmly, methodically, and pleasantly described what he was going to do, and why. Cleaned the flue and photographed and video taped, finding all kinds of cracks. He made up an estimate for repair, and installation of…

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DC Mobley

Polite, professional people who take the time to get the job done well, and clean up after themselves.

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Aaron B

Did a great job been recommending you to friends!

Dave Czarnecki

Steve and Josh did a great job. Gave timely notice before showing up, walked me through everything that they were doing and didn't charge me for anything I didn't need.

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Linda Wickham

Dependable, honest and wallet friendly! No fuss, No mess.

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Milton Jarrels

Blue Ridge Chimney services did an outstanding job. The cleaning and inspection of our chimneys has given us peace of mind to enjoy our two fireplaces.

Thank you Steve Schlabach for your your friendly and meticulous work. We will …

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Ryan Kline

Fantastic experience with this company. I spoke to the owner Chris and he was extremely helpful over the phone. I was very concerned that I had damaged my chimney liner due to a chimney fire I had. I had no additional heat source as my …

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Carrie Coleman

I had a wonderful experience with Blue Ridge Chimney Services! They were able to fit in an appointment for me right around the holidays, and Chris who came out to my house was incredibly kind and professional. He talked me through the …

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Kristin O'Rear

Highly recommend Blue Ridge Chimney Services. This is our first home with a fireplace, so we didn't know much about chimney/fireplace maintenance and safety. Steve and Josh were professional, knowledgeable, honest, and courteous. We feel …

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Nick Mohler

The best of gentlemen. Everyone has been kind, considerate, and committed to getting the job done right and within your expectations. Can not say enough how impressed I have been with their work ethic and commitment to finsihing the project…

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Mark Combs

Chris and Joe did a great job sweeping my chimney. It was not a rushed job, they took their time and did the job right. Making an appointment is easy with BRCS, I like being able to submit my information on their website and then receive a …

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J Ruazol

Echoing much of what other reviews in the past have stated, Steve and Josh are professional and provide quick, but thorough services. As a first time homeowner, in addition to inspecting my chimney, they educated me on proper maintenance …

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Dennis Evans

2 Technicians came to my home. Both very professional. Explained what they were doing---problems and solutions for my chimney. I will use them again

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Robin Miller

We had another company install and service our chimney liner. I called Blue Ridge Chimney Services last year when we couldn't get that company to return our calls, let alone make the repair that was covered under the lifetime warrenty. Our …

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Kathy Orr

Steve and Josh serviced my wood stove insert. They were both friendly, courteous and knowledgeable. I will certainly continue to use this company to service my unit in the future! Thank you for providing great customer service!

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Rich Meeker

I'm very delighted with the service I received from BRCS. Steve and Josh were very pleasant and thorough in the work done at my place. Every aspect was explained to me and the work was done quickly, professionally and no mess. They replaced…

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Paul Hoover

Top notch in every way. Scheduling was easy and Steve, our technician, was on time, and professional. I'm very interested in our wood stove and chimney system and he even let me watch him complete the process and answered all my questions. …

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James Krauss

Have used this company on several occasions – always pleased. On this most recent service, all personnel were pleasant and easy to deal with. Customer service is outstanding! I have great confidence in this organization.

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Brenda Coley

We highly recommend Blue Ridge Chimney.

They did a great job on our newly purchased,home that had a very,old wood burner and many chimney issues.

Tech Steve Slabaugh was outstanding . He left the area spotless and did a fantastic repair job…

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Curtis W Adkins

This company is so responsive, did exactly what they said they would do, reasonably priced and Steve Slabaugh was terrific to work with!

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Jeannie Brown

Stephen and Josh did a great job, very involved, very professional, and it was very interesting thing to be involved with. I had no idea that I would get to see the inside of the chimney. I recommend these guys to anyone is looking for a …

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Tammy Tackett

Working with this company in a professional relationship as well as a buying customer I am so impressed with the level of professionalism, knowledge and customer care.

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Jim Stern

We used Blue Ridge Chimney services recently and we cannot recommend them enough. The great experience started with Katherine in their office who kept us informed and responded quickly to all of our emails.

It continued when Katherine let …

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Andrew Evans

Steve and Steve helped me at my new home and was very pleased with the whole process. They were professional, efficient, and friendly!

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Emily Heil

Great customer service! They accommodated our schedule, arrived exactly in the window we set up, and were incredibly tidy! The service was excellent and they were able to explain everything in layman's terms. Would use again and recommend …

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C Neary

Blue Ridge Chimney is the most well organized, professional and friendly organization I have dealt with in years. From the first phone call to service by Nick Guy everyone has been friendly, knowledgeable, efficient and professional. The …

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Derrick VanLeer

My wife and I were very impressed with our chimney inspection from these guys. We recently bought an older house so weren't quite sure what to expect, but Steven did a great job of explaining to us what we were looking at (as they ran a …

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Tom Beppler

Fast, efficient, thorough. Explained every step of the inspection and cleaning and left chimney and fireplace looking spotless. Go with these guys.

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Jim Grimes

These guys were out today (1/29/2018) and was very pleased. Chimney and woodstove thimble cleaned with no mess. Identified a cracked thimble but didn't pressure for a sale on the repair (was worried it might be like Jiffy Lube). Will …

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Piper Que

I am really impressed with the service provided by BRCS.

The quality of work is top notch. The work ethic displayed by Nick and Hunter is that of consummate professionals.

I will always seek BRCS for future work projects on my house.

Thanks…

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Beth Hinkle

First the two Steve's came and did an inspection and a put on a chimney cap. They also wrote up an estimate for some work that needed to be done. BRCS was good enough to schedule the work to be done on a Saturday. Josh and Steven came and …

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Mark Barreres

We were very impressed with the prompt, professional service we received from Blue Ridge Chimney Service. From the friendly scheduling receptionists in the office, to the cleaning and chimney inspection itself, the whole process was a …

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Mike Stoltzfus

The folks in the office were very friendly in our phone conversations. Steve was our technician, and he was also friendly and professional. He got the job done quickly with no mess. I would highly recommend Blue Ridge Chimney Services!

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Ken Cox

Steven and Josh removed the terrecotta liner, installed a stainless steel chimney liner, & cap and plaster chimney water cap and sealed the clean out door. They were there all day and it was 32 degrees that day with a 9mph wind. They were …

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Tom L

Great service. Steve was on time and ready to go! Steve made an initial inspection of my stove and chimney and he explained the work that he was going to do. Cleaning a chimney is a messy job and Steve did an excellent job to stop as much …

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Derek Duval

Blue Ridge Chimney cleaned and repaired the chimney at a home I just bought, and I appreciated both the friendliness and professionalism of the office team that coordinated the job as well as Steve, who performed the work. Steve was …

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Hannah Guisewite

The customer service was amazing! They were able to get me an appointment for the next day. Steve Slabaugh was my technician and he did an amazing job with the inspection. He took the time to explain everything to me and make sure I didn’t …

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Yuri Burke

What a great company, Blue Ridge had many challenges when they repaired our chimney and did everything imaginable to get the repairs done fast. We were in the process of selling our house when we found that both chimney liners were cracked …

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Donna Reynolds

They done my chimney 5 years ago and inspect and clean it every year. They are dependable knowledgeable and answer questions.All of the employees are polite and trustworthy!! Very good service.

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Debra M

I was very pleased with the service I received from Blue Ridge. The woman who returned my call was very professional and knowledgeable and explained to me what to expect. Also, she managed to work me into the schedule only 2 days later. My …

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susan lucas

Steven and Josh came to repair our wood-burning stove today. They were very courteous and informative. I got the job done, got the wood-burning stove up and running and made it safe which gave me peace of mind. They were willing to answer …

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Kathryn Raney

If the technicians are anywhere near as nice and efficient as the two people I spoke with today...well, you are cheerfully hired! Betsy answered all my questions with friendliness, patience and kindness...as did her supervisor, Katherine. …

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Paul Charnetzki

We bought a home and had the chimney inspected. Steve Slabaugh showed us exactly the problems via video and pictures and went over alternatives. The installation was professional clean and efficient

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Peter Dean

They were absolutely wonderful. Steven and his cousin (sorry, I forgot his name!) were great. Very helpful, thorough and informative. Swept and inspected our chimney and then installed a beautiful wood stove insert. Went above and beyond to…

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SHELLY NIXON

Accommodating, professional, caring, Katherine and Steve rock!

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Jean McCrowell

Thanks to Steve and Josh, I have made decisions for the install, which should take place in a few weeks. Professional, courteous, and helpful--all adjectives that describe the entire team at BR Chimney Services, including Katherine!! Thanks

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jennifer mcdermott

After storm damage to my chimney, Chris came out and repaired the damage same day.He explained the pricing, what he was going to do and exceeded our expectations.

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dmhaeb .

Steven and Josh did a great job installing a Napoleon wood burning insert into my firebox. They arrived promptly on the scheduled day of installation and quickly set about their work. They answered all of the questions I had and showed me …

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Compos Mentis

Steve S. did a great job today! Polite, on time, organized, efficient, careful, and cleaned up afterwards. He found some issues that we'll get fixed when the weather warms up before they become major problems. My wife & I highly recommend …

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David L. Mercer

Staying at a friend’s in Luray and they were amazed at the professionalism of this establishment. Courteous, prompt and professional. They raved about Kathryn’s customer service when Scheduling their appointment. Highly recommend.

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Sian White

The phone and scheduling experience was quick and painless, and have a quote on the phone. When the reminder call came in, they were flexible with some timing uncertainty on my end. Steve was prompt, polite, informed, and efficient – he …

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Lindsay Clark

My first time using a chimney service and this company was outstanding. Steve Slabaugh was very professional, honest, and helpful. He did a great job! I highly recommend!

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Cathy Sumpter

Excellent organization! Kept appointment time, Steven and Nick were hard working, professional, courteous, informative and time efficient. Highly recommend them!

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Amy Goldstein

Nick and Steven were supremely professional and very helpful in determining whether or not the chimney in the home I just purchased was safe for having fires. They're both a great asset to the company!

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Corey MacKnight

From the office staff to the on site staff, Blue Ridge is second to none!!They answer the phone when you call, are friendly, knowledgeable and leave you with a sense of relief and security knowing that your money was well spent.

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Rose A Lunceford

After having our entire house filled with dense smoke, we decided to use Blue Ridge Chimney Services to find the problem. We had no idea how dangerous this was. The receptionist I spoke with was very caring about our situation and, because …

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Sheri States

Chris was a true professional. He was clear in explaining what did and did not need to be done. He is a very ethical and capable person. Our chimney looks great and above all, it's safe! Thanks so much!

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Rachel Moore

Fast, efficient, and friendly service. The two Steves were great to work with! Happily recommend Blue Ridge Chimney!!

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Dave Henry

Having moved into a newly-purchased home, my wife and I decided to try out the fireplace in late December. The next day we noticed a smoky smell (creosote) in the living room. After doing a cursory internet search and finding this to be a …

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Dave Opper

We contracted with Blue Ridge Chimney to install a flue liner and install a woodstove insert in our cabin located in the mountains, so somewhat challenging to reach. The crew was very professional and knowledgable, took efforts to protect …

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Claudia Tidwell

We are so very pleased with their service, their techs, Chris and Matt, and the owner, Chris Guy, along with the office staff. They are pleasant and timely and do exactly as they say they will. We would highly recommend them to anyone for …

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Chiedo .

GAME CHANGER!

The Blue Ridge chimney team got us an awesome price on an awesome stove and it's been incredible. It helps keep the heat pump from running which saves us lots of money. It practically pays for itself. 🙂

They're also super …

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william albert

Received excellent service from Tech Nick Guy for our cabin in Strasburg. Nick cleaned our chimney and recommended future repairs with no pressure. He was very courteous and & knowledgeable and answered many questions. Will definitely use …

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Michael Schweigert

Nick did a wonderful job for us cleaning and inspecting our chimney! He was professional and very thorough and took a lot of time to be sure everything was o.k. He also left everything neat and clean! We will definitely have Blue Ridge …

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Tracy Mayer

Chris and Tyler went out of their way to fix an unsafe situation with my chimney flue. They treated my house as if it were their own and came on short notice to correct the problem. I couldn't be happier with the service!

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Ken Co

Awesome job putting in our flue liner!

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Kristi Edwards

Professional, clean, honest pricing! Do yourself a favor and make sure you call Blue Ridge. We called 12 different companies, and Blue Ridge provided us with great service: Nick and Tyler thank you for your wonderful repair and hard work!

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Becca Jones— Charlottesville Piano Teacher

These guys are fantastic! Everyone was wonderful, from the people I spoke with on the phone, to the people who came to work on our chimney. The very day I called, someone was sent to our house to look at our fireplace. While there, he …

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Tara Witter

Tyler arrived promptly and provided us with a thorough examination, and a good plan to repair our chimney.

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Tammy Bradley

The quality of the work and of the workers could not be better ! All of the employees, from the receptionist to the owner handled my job with the utmost care and professionalism.

I highly recommend Blue Ridge Chimney Services.

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Debi Stimpson

Everyone we have had contact with from start to finish Linette, Chris,Steven,Nick and Jonathan have been wonderful. Very responsive to customers needs. Coordinating work to done from out of state was very easy with your company. Thank you …

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Elizabeth Hutchens Connelly

I just had Tyler and Jonathan out to my house to clean and inspect my chimney. Rarely do you encounter such professional and friendly young workmen. They went right to work, clearly explaining to me what they were doing and what they …

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Lisa Miley

This company is very easy to work with and I would highly recommend them to anyone needing chimney services. Chris Sr. helped me tremendously through the insurance claim process. Anthony, Stephen, Tyler, and Jonathan were prompt, courteous…

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Leigh Sorrells

Steven and Anthony did a wonderful job. They were professional, hard working, and did a wonderful job. They also made sure my house stayed clean not one bit of soot left anywhere.

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Brenda Allamong

I want to thank Blue Ridge Chimney Services for doing a wonderful job on re-lining the chimney at our new home and installing our awesome new wood stove (Thanks to Chris Sr. for helping me choose the right one!). Nick, Steve and John were …

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Heather B

Nick and Tyler did an excellent job performing our chimney cleaning. They were respectful, personable and kept the workspace tidy. Highly recommend.

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Pam Gray

From the gals in the office to the two young men, Tyler & Nick, who came to do the job, I was very impressed with the friendliness, professionalism, knowledge that I experienced with every contact with this company. Also, there was not a …

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Eric Rawley

These are very friendly people and I would highly recommend them.

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