Our Customers Love Us!

We have such wonderful customers and it feels so good when they express their appreciation for the hard work we do for them. We thought you might like to read just a few of the amazing things they have told us over the years.

I awakened this morning to a deliciously even and caressing heat from our wood stove. The contrast from the inefficient baseboard heat is astounding. Our long johns are in the wash and will be put away. Our woolen hats are back in the outdoor clothing closet and even our beautiful view of the blue ridge mountains is enhanced, but especially, now we have peace of mind. We can’t thank you enough.

I want you to know that in observing the work of Christian, we were duly impressed. This young man hustled without a break, longer than a full day for almost a week to solve our unique chimney problems. His efforts and determination were unbelievable. When I was sure that it was hopeless, he always comforted me by saying, “No, we’ll fix it. Don’t worry.” We watched him slide his arms up our chimney and heard him pounding the stubborn detritus that was jamming the flue. Not for minutes, but for hours and consistently with a pleasant demeanor.

I must compliment you on hiring the most pleasant, polite workmen. Each one who came here impressed us with their personal demeanor. It’s encouraging to know that hard work and kindness exists in our present world full of turmoil.

Our warm, gentle wood fire will be a constant reminder of how fortunate we were to find your company. We will recommend you with enthusiasm.

Kudos for Christian:

I am compelled, by gratitude, to write about the very impressive workman who we recently had in our home: Christian Smith of Blue Ridge Chimney in Harrisonburg, VA. Briefly, we needed to replace one of our three flues in our chimney with a stainless-steel flue. That in itself was no major problem. However, we had three flues in this chimney with a faulty design. In order to marry the three flues, our architect angled them with cinder block stairs. This chimney was designed to never be repaired. To dismantle the old flue, a variety of tools had to be used as the detritus jammed in the stair-step design.

We watched for days, with little hope, this young man wrestle with the removal of this jam. He worked without a break for 7 to 8 hours a day. We never heard a cross-word or the use of foul language, and he always spoke to us with smiles and patience. I can’t emphasize enough how we were impressed with his diligence, expertise, and pleasant demeanor. We ended up needing to replace all three flues which necessitated the use of cameras, steel rods, drills, and other equipment.

We now have the warm caressing heat of our wood stove, but especially, we have peace of mind that our chimney is no longer a hazard.

It’s important to us that you know there are good, kind, hard-working people out there like Christian who will help us to build a better world and to get through these unsettling times.

Thank you. I wish everyone did business the way you do and had a team as wonderful as yours.

Chris (Jr.) and Steven did an amazing job at my cabin. They worked hard and were professional, knowledgable, efficient and, as you promised, very entertaining. I was enthralled by the process and impressed with their skills and willingness to explain it to me as they went along.

The chimney and the new clean-out look great; the new Napoleon even greater. I know I’m going to love it; the hard part is waiting for cool weather to test run it.

I look forward to my annual inspections and the chance to check in with the Guy family.


Just to let you know that three young men installed a stainless steel chimney liner for us today.  Tyler, Anthony and Jonathan were courteous, hard-working and friendly and they left the house cleaner than they found it.  We appreciate their work.
Pat and Dwayne Martin

We’ve used BRCS twice and are extremely pleased. They are professional, get to work, and do a complete and thorough job. Tyler and Nick did our chimney and wood burning insert today (4 April 2016). They knew what they were doing, inspected everything, and Tyler gave me an excellent review of the state of our system. Extra work involved because of our insert and there were no complaints about that, they just did the work. Very nice people, courteous, office staff very nice too. I intend to continue calling on BRCS for all our chimney and fireplace work.
William H

Woodstock, VA

Our chimney was a mess after external water damage and after several years of attempting repairs myself, I finally found Blue Ridge Chimney Services. Chris came out to make an observation and gave us an estimate. Mike and Paul were assigned the task of breaking off old and damaged stucco and the mess I had made in my repair attempts. What was expected to be a one day job ended up being three. Mike and Paul made certain that all damage was taken care of. There was much more to the repair than expected and Mike and Paul even worked well after dark on two consecutive evenings. The exterior of the chimney has been upgraded and restored and a new, stainless steel chimney cap added. We would like to thank Blue Ridge Chimney Services for any repairs or new installations. Also, a special thanks to Mike and Paul who went beyond the call of duty to make certain we had a functional system once again. Our chimney has been saved!!
Steven Ellis

I thank you all for a most excellent job well done. An amazing display of work ethic and good attitude that I have come across in a long time. Chris, Steve and Josh slogged doggedly through what turned out to be the job from hell without so much of a complaint, at least in my presence. In their own company they would have been right to commiserate about the terrible challenges this job entailed. There was nothing routine anywhere here on this install. Cindy and I are very grateful for the quality of both the work and the character of your crew.

I apologize to Chris to have been sleeping in my chair as he wrapped up at about 2 a.m. or so Wednesday morning and pulled out, I did not get the opportunity to thank him and Steve personally. Please pass this on to them and hopefully it will at least make up for some of that missed final thank you. I will look forward to my annual chimney service from now on instead of dreading it. Kudos, Tom and Cindy L. It was refreshing to find that this level of quality still exists in the young adults of today.


Boyce, VA

Yesterday, Sept. 23, 2019, we had a chimney liner installed by your company. What the installers thought would be a simple in and out installation became, for them, about a ten hour or better ordeal. Mike Witmer, the leader, and his partner, Paul Pfeiffer, worked diligently, and extremely hard, to get the job done. It involved removing the flue liner tiles, as well as some of the old mortar and brick to get the liner down properly and with no damage. It seemed they were very safety conscious, and very respectful of our house. When they were finally done, their clean-up was so good, you could not tell they had even been there, in spite of the buckets and buckets full of broken liner, brick and mortar they had to remove.
We are now considering having a wood-burning fireplace insert installed, and should we go with your company, and that is very, very likely, we hope that Mike and Paul can do the work.

We will contacting you shortly to get an estimate on the insert.
Thank you and thanks to Mike and Paul, for a hard job well done

Paul and Elissa Parish

Hello. I just want to give a shout and thank you to Mike and Paul, they worked at 1217 meadow brook road in Waynesboro yesterday. They arrived early in the morning and worked late into the evening. They worked very hard and straight through, they were very nice and I felt bad that they had to work so late. Your company is very fortunate to have them on your team, real quality work.

Ginger Staron

I wanted to express huge satisfaction with the services rendered at our home today with a chimney clean and inspection. Nick was a delight and conducted himself with utmost knowledge and professionalism. You certainly have a great young man as a representative of your company and services.

He is an asset for you.Thank You

Kimela B

Bridgewater, VA

Once you schedule an appointment with us and experience our work for yourself, we think you’ll understand some of the reasons why people choose Blue Ridge Chimney Services for their fireplace and chimney services.